How it Works

At Health-Hub Africa, we make healthcare simple, accessible, and effective. Whether you need emergency care, a quick consultation, diagnostic testing, or a routine checkup, we’ve designed our services to be seamless and user-friendly. Here’s how our process works

Emergency Medical Dispatch Response Units (EMDRU)

Fast Emergency Care When You Need It Most

Step 1: Request Assistance
In an emergency, call our hotline or use our mobile app to request an EMDRU. Provide your location and describe the situation.

Step 2: Rapid Dispatch
Our nearest EMDRU, equipped with emergency-grade equipment, will be dispatched immediately. Our motorbike units bypass traffic to ensure swift arrival at your location.

Step 3: On-Site Medical Care
Once on-site, our trained medical professionals will provide immediate care, stabilize the patient, and coordinate any further treatment or transport if needed.

Step 4: Follow-Up
We ensure proper follow-up through telemedicine or in-person consultations to monitor recovery and provide any additional medical assistance.

Telemedicine Services

Consult with Healthcare Professionals Anytime, Anywhere

Step 1: Schedule a Consultation
Using our mobile app or website, schedule a video or audio consultation with a healthcare provider. You can choose from available times or request immediate consultation for urgent needs.

Step 2: Virtual Consultation
At the scheduled time, connect with a doctor via video or phone. Discuss your symptoms, medical history, and concerns, just as you would in a traditional clinic visit.

Step 3: Receive Diagnosis and Treatment Plan
Based on your consultation, your healthcare provider will give you a diagnosis and recommend a treatment plan. If necessary, they can prescribe medications, which can be delivered to your door.

Step 4: Follow-Up Care
If your condition requires follow-up, we’ll schedule another consultation to ensure your health is improving and adjust your treatment plan as needed.

Diagnostic Testing Services

Fast, Accurate Testing at Your Convenience

Step 1: Book a Test
Choose from our wide range of diagnostic tests via our website or app. Select your preferred location and time for the test, whether it’s at one of our centers or a home visit for certain tests.

Step 2: Visit or Home Collection
Arrive at the selected diagnostic center, or have one of our trained staff come to your home to collect samples for specific tests.

Step 3: Testing and Analysis
Our state-of-the-art labs will process your samples quickly and accurately, ensuring that your test results are reliable and delivered in a timely manner.

Step 4: Get Your Results
Your test results will be available on our secure portal. You’ll be notified when they are ready, and you can review them online or schedule a follow-up consultation with a doctor to discuss the findings.

Minute Clinics

Walk-In Care for Routine Checkups and Minor Illnesses

Step 1: Walk In or Schedule an Appointment
Visit any of our 24/7 convenient Minute Clinics without an appointment or schedule your visit online in advance. Our clinics offer quick care for minor illnesses, vaccinations, and preventive health services.

Step 2: Receive Care
Once you arrive, our experienced healthcare staff will see you promptly, diagnose your condition, and provide immediate care or treatment.

Step 3: Treatment and Advice
Whether it’s a prescription, a quick medical test, or advice on managing your health, our staff will provide everything you need to feel better fast.

Step 4: Follow-Up
For any follow-up care, we can arrange telemedicine consultations or additional visits to ensure you stay on the path to recovery.

How It All Comes Together

Health-Hub Africa is designed to make healthcare convenient and effective, whether you need emergency care, diagnostics, or routine consultations. With our integrated platform, you can access multiple services seamlessly through our website and mobile app. From rapid-response emergency care to virtual consultations and diagnostics, we’ve created a one-stop solution for all your healthcare needs.

Join Us and experience healthcare that’s fast, reliable, and right at your fingertips!

Start Today: Download our mobile app or sign up on our website to get started with Health-Hub Africa.